# Notifications
Source: https://docs.fromag.io/account/notifications

Manage push notifications and email preferences.

Fromag.io keeps you connected to the community through push notifications and email.

## Push Notifications

Get notified about new followers, comments on your reviews, and community updates.

**To manage push notifications:**

<Steps>
  <Step title="Open the app">
    Launch Fromag.io on your device.
  </Step>

  <Step title="Open your notifications">
    Tap the **Profile** tab, then tap the bell icon in the top right.
  </Step>

  <Step title="Select Notifications">
    Adjust your preferences for each notification type.
  </Step>
</Steps>

You can also manage app notification permissions directly in your device's system settings.

## Email Notifications

Fromag.io sends two types of emails:

* **Transactional** — account confirmations and security emails (cannot be disabled)
* **Newsletter** — new cheeses, community content, and cheese tips (optional)

**To unsubscribe from the newsletter:**

* Click the unsubscribe link at the bottom of any newsletter email, or
* Contact us at [hello@fromag.io](mailto:hello@fromag.io)

***

Having trouble with notifications? Reach out at [hello@fromag.io](mailto:hello@fromag.io).


# Privacy & Security
Source: https://docs.fromag.io/account/privacy

Control your data and privacy settings on Fromag.io.

Fromag.io gives you control over what you share and how your data is handled.

## Review Visibility

Reviews are **public by default**, appearing on cheese pages and user profiles. You can make any review private at any time — it will only be visible to you.

To toggle visibility, open the review and select the options menu, then switch between public and private.

## Profile Visibility

Your profile is publicly visible by default, showing your name, avatar, bio, location, passport flags, and public reviews. Optional fields (bio, location) can be left blank if you prefer to share less.

## Email Communications

Fromag.io sends emails for account activity and an optional newsletter. Unsubscribe from the newsletter at any time via the link in any email, or by contacting [hello@fromag.io](mailto:hello@fromag.io).

## Account Deletion

To delete your account, email [hello@fromag.io](mailto:hello@fromag.io). Deletion is processed within 3–7 days.

<Warning>
  After the 30-day grace period, your account and all associated data are permanently and irreversibly deleted. Reactivation is possible if requested before the grace period ends.
</Warning>

## Privacy Policy

For full details on how Fromag.io collects and protects your data, read our [Privacy Policy](https://fromag.io/privacy).


# Your Profile
Source: https://docs.fromag.io/account/profile

Manage your public identity on Fromag.io.

Your profile is your public presence in the Fromag.io community — it showcases your reviews, passport stamps, and cheese journey.

## What's on Your Profile

* Display name shown across the app
* Profile photo and avatar
* Personal bio and location
* Country flags earned through [My Passport](/features/passport)
* Total reviews written
* Follower and following counts
* Recent public cheese reviews

## Accessing Your Profile

Tap the **Profile** tab in the bottom navigation.

## Editing Your Profile

<Steps>
  <Step title="Open your profile">
    Navigate to your profile using one of the methods above.
  </Step>

  <Step title="Tap Edit">
    Select the **Edit** button.
  </Step>

  <Step title="Update your details">
    Change your name, avatar, bio, or location.
  </Step>

  <Step title="Save">
    Changes save immediately and are visible to other users right away.
  </Step>
</Steps>

### Profile Photo

| Accepted formats | Max size | Displayed at        |
| ---------------- | -------- | ------------------- |
| JPG, PNG, WEBP   | 10MB     | 512 × 512, circular |

Your photo is cropped to a circle, so keep your face or subject centered. Fromag resizes it for you on upload — pick the best version you have rather than a small one.

## Sharing Your Profile

Tap the **Share** button on your profile to distribute it via link or QR code.

<Note>
  Private reviews are never visible on your shared profile — only public reviews appear to others.
</Note>


# Buddies
Source: https://docs.fromag.io/features/buddies

Follow other cheese lovers and stay updated on what they're tasting.

**Buddies** lets you follow other Fromag.io users and see their latest cheese activity in your feed.

## Following Someone

<Steps>
  <Step title="Discover users">
    Find suggested users in the **For You** feed, or tap a username anywhere in the app.
  </Step>

  <Step title="Open their profile">
    Tap their name or avatar to view their profile.
  </Step>

  <Step title="Follow">
    Tap the **Follow** button on their profile page.
  </Step>
</Steps>

## What You'll See

Once you follow someone, their public activity appears in your **For You** feed:

* Recent cheese reviews with ratings and tasting notes
* Photos from their tastings
* Latest tasting previews

Each buddy's profile shows their total public review count, the number of people they follow, and their follower count.

## Unfollowing

Open their profile and tap the follow button again to unfollow. Their content is removed from your feed immediately — they won't be notified.

## Privacy

Only **public reviews** are visible to followers. If a user has marked a review as private, it won't appear in your feed or on their public profile, even after you follow them.


# Cheese Library
Source: https://docs.fromag.io/features/cheese-library

Browse and discover 6,545+ artisan cheeses from around the world.

The Cheese Library is Fromag.io's core collection — **6,545+ artisan cheeses from 709+ producers across 65 countries**. Every entry includes the maker's name, an image, tasting descriptions, origin details, milk variety, texture, and community ratings.

## Browsing & Search

Find cheeses by name or creamery using the search bar, or use filters to narrow things down:

| Filter          | Options                                                            |
| --------------- | ------------------------------------------------------------------ |
| Country         | 65 countries including France, Italy, Spain, Switzerland, and more |
| Producer        | Filter by specific creamery or maker                               |
| Milk source     | Cow, goat, sheep, buffalo, or blended                              |
| Milk processing | Raw, pasteurized, or thermized                                     |
| Enzyme type     | Animal, vegetable, or microbial rennet                             |

## Understanding Cheese Attributes

These attributes appear on every cheese profile and aren't just trivia — they can matter for allergies, dietary restrictions, religious observance, and food safety. Here's what they mean:

<AccordionGroup>
  <Accordion title="Milk Type">
    The animal source of the milk: **cow, goat, sheep, buffalo,** or a **blend**. Milk type drives flavor and texture, and matters if you're managing a dairy sensitivity — some people who react to cow's milk protein tolerate goat or sheep cheese better.
  </Accordion>

  <Accordion title="Rennet Type">
    The enzyme used to coagulate milk into curds:

    * **Animal rennet** — traditionally sourced from the stomach lining of young ruminants. Not vegetarian.
    * **Vegetable/plant rennet** — derived from plants like thistle or fig sap.
    * **Microbial rennet** — produced by fungi or bacteria; the most common vegetarian-friendly option today.

    Rennet type is essential info for vegetarians and for anyone following kosher or halal dietary law.
  </Accordion>

  <Accordion title="Treatment (Milk Processing)">
    How the milk was treated before cheesemaking:

    * **Raw** — unpasteurized milk.
    * **Pasteurized** — heated to kill harmful bacteria; the standard for most commercial cheese.
    * **Thermized** — a lighter heat treatment between raw and full pasteurization.

    <Warning>
      Raw milk cheeses carry a small risk of foodborne illness. They're generally not recommended for pregnant people, young children, older adults, or anyone immunocompromised.
    </Warning>
  </Accordion>
</AccordionGroup>

## Favourites & Wishlist

Save cheeses as you browse:

* **Favourites** — tap the heart icon on any cheese detail page
* **Wishlist** — tap the bookmark icon on any cheese detail page

View and search both lists from the Library tab.

## Cheese Detail Pages

Tap any cheese to see:

* Full description and tasting notes
* Producer and origin information
* Milk type and processing method
* Community ratings and reviews
* Options to save to Favourites or Wishlist
* Leo AI pairing suggestions

## Can't Find a Cheese?

Tap **Request a Cheese** from the Library tab to add one yourself — see the [Request a Cheese guide](/features/request-a-cheese) for the full walkthrough.

<Tip>
  Use the country filter alongside [My Passport](/features/passport) to discover cheeses from countries you haven't stamped yet.
</Tip>


# Home
Source: https://docs.fromag.io/features/home

Your personalized feed — new cheeses to discover and what your buddies are tasting.

The **Home** tab is the first thing you see when you open Fromag.io. It surfaces cheeses worth trying and reviews worth reading, tailored to your activity.

## What's on Home

<CardGroup>
  <Card title="Recently Viewed" icon="clock-rotate-left">
    A strip of cheeses you've looked at recently, so you can pick up where you left off
  </Card>

  <Card title="Cheese of the Day" icon="star">
    A featured hero cheese, refreshed daily
  </Card>

  <Card title="Recent Reviews" icon="comment">
    A carousel of the newest reviews from across the community
  </Card>

  <Card title="Your Feed" icon="users">
    Reviews from the Buddies you follow
  </Card>
</CardGroup>

## Recently Viewed & Popular Picks

The strip at the top of Home tracks the cheeses you've opened recently, so you can easily find your way back to them.

<Note>
  Just getting started? Until you've viewed a few cheeses, this strip shows **Popular Picks** — a curated selection to help you discover the library. It switches to your own **Recently Viewed** history automatically.
</Note>

## Cheese of the Day

Each day, Fromag.io highlights one cheese from the library — chosen from cheeses with more than one review, so you know it's already been vetted by the community. Tap the card to see its full profile, ratings, and reviews.

## Recent Reviews

A horizontally scrolling carousel of the latest reviews written across Fromag.io. Tap any card to read the full review.

## Your Feed

Once you [follow some Buddies](/features/buddies), their public reviews appear here. If your feed is empty, Home will suggest people to follow to help you get started.


# Leo, AI Cheesemonger
Source: https://docs.fromag.io/features/leo-ai

Get personalized cheese pairings and instant cheese identification from Leo — Fromag.io's AI cheesemonger.

**Leo** is Fromag.io's AI cheesemonger. Tap the **PAIR** button on any cheese to get instant pairing suggestions, or snap a photo of a cheese to identify it on the spot.

<Note>
  Leo isn't a chat assistant yet — that may come in the future. Today, Leo powers two tap-to-use features: pairing suggestions and cheese identification.
</Note>

## What Leo Can Do

<CardGroup>
  <Card title="Pairings" icon="wine-glass">
    Tap **PAIR** on any cheese's detail page to get complementary foods, wines, beers, and beverages
  </Card>

  <Card title="Cheese Identification" icon="camera">
    Point your camera at a cheese label or the cheese itself — Leo will identify it and suggest pairings, no prior cheese knowledge required
  </Card>
</CardGroup>

## The "Like with Like" Principle

Leo often applies a simple but effective pairing rule: cheeses and beverages from the same geographic region naturally complement one another. For example, Gruyère from the Swiss Alps pairs beautifully with Chasselas, a crisp white wine from the same Western Alpine area.


# My Passport
Source: https://docs.fromag.io/features/passport

Collect country stamps and badges by reviewing cheeses from around the world.

**My Passport** tracks your cheese journey across the globe. Earn a stamp for every country whose cheeses you review — 65 countries in total. Each stamp **levels up** as you review more cheeses from that country, so there's always more to explore. See [Points & Leaderboard](/features/points-and-leaderboard) for the level thresholds.

## How to Earn Stamps

Write at least one review for a cheese originating from a country to earn that country's stamp. Each stamp comes with a **badge reflecting the cheese traditions of that region**.

<Steps>
  <Step title="Browse by country">
    Use the country filter in the [Cheese Library](/features/cheese-library) to find cheeses from a specific country.
  </Step>

  <Step title="Write a review">
    Rate the cheese and add tasting notes.
  </Step>

  <Step title="Collect your stamp">
    The stamp appears on your profile passport section automatically.
  </Step>

  <Step title="Explore your history">
    Tap any stamp to see country details and the reviews that earned it.
  </Step>
</Steps>

## Countries & Cheese Counts

The library currently features cheeses from 65 countries. Some highlights:

| Country        | Cheeses |
| -------------- | ------- |
| France         | 3,480+  |
| United States  | 940+    |
| United Kingdom | 790+    |
| Italy          | 310+    |
| Ireland        | 140+    |

## Accessing Your Passport

Find your passport on the **Profile** tab.

Your stamps are visible on your public profile, giving other users a snapshot of your cheese exploration journey.


# Points & Leaderboard
Source: https://docs.fromag.io/features/points-and-leaderboard

Earn points by reviewing cheeses and see how you rank against the Fromag community.

Every public review you write earns points. Discover new cheeses, explore new countries, and hit milestones to climb the leaderboard.

## How Points Work

Points are awarded when you submit a **public, approved review**. The base amount depends on how new the cheese is — to you, or to the platform.

| Review type                                 | Points  |
| ------------------------------------------- | ------- |
| Cheese you've reviewed before               | 25 pts  |
| Cheese new to you (others have reviewed it) | 125 pts |
| First ever review of a cheese on Fromag     | 500 pts |

### New Country Bonus

Review a cheese from a country you've never reviewed before and earn an extra **+1,000 pts**. Your home country doesn't count toward this bonus.

### Milestone Bonuses

Hit a review count milestone and earn a badge plus a bonus points drop — whether you got there on a public or private review.

| Milestone   | Badge          | Bonus points |
| ----------- | -------------- | ------------ |
| 1st review  | First Bite     | 1,000 pts    |
| 5 reviews   | Getting Tasty  | 1,000 pts    |
| 10 reviews  | Cheese Curious | 2,000 pts    |
| 100 reviews | Connoisseur    | 5,000 pts    |
| 200 reviews | Turophile      | 5,000 pts    |

<Note>
  Milestone badges are awarded on total reviews including private ones. But the bonus points only land when the review crossing the milestone is public.
</Note>

## Private Reviews

Private reviews count toward your **passport levels** and **milestone badges** — they're part of your personal cheese journey. They don't earn points or show up on the leaderboard.

## Passport Levels

Your stamp for each country levels up as you review more cheeses from there. Levels are based on your total approved reviews from that country, including private ones.

| Reviews from a country | Level    |
| ---------------------- | -------- |
| 1                      | Level 1  |
| 2–4                    | Level 2  |
| 5–9                    | Level 3  |
| 10–14                  | Level 4  |
| 15–19                  | Level 5  |
| 20–24                  | Level 6  |
| Every 5 after that     | +1 level |

## The Leaderboard

Find the leaderboard in the **Buddies** tab. Toggle between two views:

* **All-time** — total points earned since you joined
* **This month** — points earned since the 1st of the current month (resets at 12:00 UTC)

The top 3 get a podium. Your own row is highlighted so you can always find your rank.


# Request a Cheese
Source: https://docs.fromag.io/features/request-a-cheese

Can't find a cheese in the library? Add it yourself in a few taps.

Tap **Request a Cheese** from the Library tab to add a cheese that isn't in the database yet.

## How It Works

* **Upload a photo** — take one or pick from your library and we'll pre-fill the name, creamery, country, milk type, pasteurization, rennet, and age for you. Review the fields before sending — we fill in what we can, not what we're sure of.
* **Fill in the rest** — only the cheese name is required. Creamery, pasteurization, rennet, age, country, milk type, and description are all optional.
* **Get an instant answer** — most requests are reviewed automatically the moment you submit, so you'll usually know right away whether it's approved, a duplicate, not recognizable as cheese, or needs a closer look.
* **Appeal a decision** — disagree with the call, even an approval? Tap **Appeal** on the result screen to email our team directly, with your request already referenced.
* **Track your requests** — see the status of everything you've submitted from your Profile under **My Requests**.

<Tip>
  Use the country filter on the [Cheese Library](/features/cheese-library) alongside [My Passport](/features/passport) to spot gaps before you request — someone else may have already added the cheese you're thinking of.
</Tip>


# Reviews
Source: https://docs.fromag.io/features/reviews

Log and share your cheese tasting experiences with the community.

Reviews are how the Fromag.io community builds collective knowledge about artisan cheese. Share what you tasted, how it paired, and what made it memorable.

## Writing a Review

<Steps>
  <Step title="Find the cheese">
    Search for the cheese in the [Cheese Library](/features/cheese-library).
  </Step>

  <Step title="Tap Write Review">
    Open the cheese detail page and tap the **Write Review** button.
  </Step>

  <Step title="Add your rating and notes">
    Fill in the required fields and any optional details you'd like to share.
  </Step>
</Steps>

## Review Fields

| Field             | Required                |
| ----------------- | ----------------------- |
| Star rating (1–5) | Yes                     |
| Review            | No                      |
| Photo             | No                      |
| Privacy setting   | No (defaults to public) |

### Adding a Photo

Take a new photo or pick one from your library. Fromag resizes and compresses it as it uploads, so you don't need to shrink it first — and it uses far less of your data than sending the full-size original would.

| Accepted formats | Max size |
| ---------------- | -------- |
| JPG, PNG, WEBP   | 10MB     |

<Note>
  Photos taken on an iPhone are usually HEIC. Fromag converts those for you on upload, so they work normally — you only need to think about the format if you're picking a file some other app created.
</Note>

## Writing a Great Review

Engage all your senses when describing a cheese:

* **Experience** — where did you have it, and what does it remind you of?
* **Aroma** — earthy, floral, pungent, milky?
* **Flavor** — nutty, sharp, buttery, tangy?
* **Texture** — creamy, crumbly, firm, supple?
* **Pairings** — what wines, beers, jams, or breads complement it?

<Tip>
  Try the "like with like" principle — cheeses and beverages from the same region often pair naturally. For example, a Gruyère from the Swiss Alps pairs beautifully with Chasselas, a crisp white wine from the same Western Alpine area.
</Tip>

<Note>
  The best reviews tell a story, not just a tasting record. For example: *"We bought this in San Sebastián and it's the best Basque cheese I've ever eaten. It reminds me of warm summers and long siestas."*
</Note>

## Managing Your Reviews

* **Edit** — update any review at any time
* **Delete** — permanently remove a review
* **Make private** — hide a review from the public feed while keeping it in your personal history

## Community Feed

Public reviews from people you follow appear in the **For You** section of your home feed. You can like and comment on reviews from your Buddies.


# Create Your Account
Source: https://docs.fromag.io/getting-started/create-account

Sign up for Fromag.io and set up your profile.

Creating a Fromag.io account gives you access to reviews, your Profile, My Passport, Leo AI, and the full community experience.

## Sign-Up Methods

Choose whichever method works best for you:

<CardGroup>
  <Card title="Email" icon="envelope">
    Sign up with your email address and a password (minimum 8 characters)
  </Card>

  <Card title="Google" icon="google">
    Continue with your Google account
  </Card>

  <Card title="Apple" icon="apple">
    Sign in with Apple (iOS only)
  </Card>
</CardGroup>

## Account Setup

<Steps>
  <Step title="Launch the app">
    Open Fromag.io on your device and tap **Sign Up**.
  </Step>

  <Step title="Enter your credentials">
    Choose your sign-up method and enter the required details.
  </Step>

  <Step title="Confirm your email">
    Check your inbox for a confirmation email and verify your address.
  </Step>

  <Step title="Complete your profile">
    Add your display name, avatar, bio, and location.
  </Step>

  <Step title="Select cheese preferences">
    Tell us what kinds of cheese you enjoy to personalize your experience.
  </Step>

  <Step title="Enable notifications (optional)">
    Turn on push notifications to stay updated on community activity.
  </Step>
</Steps>

## Signing Back In

Always use the same method you signed up with to avoid creating duplicate accounts.

* **Email/password** — enter your credentials on the login screen
* **One-time PIN** — request a PIN code sent to your email
* **Google or Apple** — tap the corresponding button

## Account Recovery

If you delete your account, you have a **30-day window** to reactivate it. Verify your email and enter the six-digit confirmation code sent to you. After 30 days, recovery is no longer possible.

<Note>
  Keep your sign-up method in mind — signing in with a different method may create a separate account.
</Note>


# Download the App
Source: https://docs.fromag.io/getting-started/download

Get Fromag.io for free on iOS or Android.

Fromag.io is a free app available on iOS and Android. Join over 1,200 cheese enthusiasts across 26+ countries discovering and reviewing artisan cheese.

## iOS

<Steps>
  <Step title="Open the App Store">
    On your iPhone or iPad, tap the App Store icon.
  </Step>

  <Step title="Search for Fromag">
    Type "Fromag" in the search bar.
  </Step>

  <Step title="Download and launch">
    Tap **Get**, then open the app once installed.
  </Step>
</Steps>

<Card title="Download on the App Store" icon="apple" href="https://apps.apple.com/us/app/fromag-io-the-cheese-app/id6738923994">
  Available for iPhone and iPad
</Card>

## Android

<Steps>
  <Step title="Open Google Play">
    On your Android device, open the Google Play Store.
  </Step>

  <Step title="Search for Fromag">
    Type "Fromag" in the search bar.
  </Step>

  <Step title="Install and open">
    Tap **Install**, then open the app once downloaded.
  </Step>
</Steps>

<Card title="Download on Google Play" icon="google-play" href="https://play.google.com/store/apps/details?id=app.Fromag&pcampaignid=web_share">
  Available for Android
</Card>

## Availability

Fromag.io is available globally in 177 countries, including the United States, Canada, France, and Switzerland. The library contains **6,545+ artisan cheeses from 709+ producers** across 65 countries — all free.


# Contact & Support
Source: https://docs.fromag.io/help/contact

Get help from the Fromag.io team.

The Fromag.io team is here to help. Reach us at **[hello@fromag.io](mailto:hello@fromag.io)**.

## What We Can Help With

<CardGroup>
  <Card title="General Questions" icon="circle-question">
    Questions about app features, the cheese library, or how anything works
  </Card>

  <Card title="Account Deletion" icon="trash">
    Request account deletion — processed within 3–7 days. See [Privacy & Security](/account/privacy) for details.
  </Card>

  <Card title="Email Preferences" icon="envelope">
    Unsubscribe from communications or update your email preferences
  </Card>

  <Card title="Bug Reports" icon="bug">
    Report a technical issue — include a description of the problem and your device info
  </Card>
</CardGroup>

## In-App Support

You can also reach support through the app. Look for the **help links on your Profile** tab to access release notes and support options.

## Before You Reach Out

Check the [FAQ](/help/faq) — it covers the most common questions about getting started, reviews, app features, and account management.


# FAQ
Source: https://docs.fromag.io/help/faq

Answers to the most common questions about Fromag.io.

## Getting Started

<AccordionGroup>
  <Accordion title="What is Fromag.io?">
    Fromag.io is a community-driven platform where cheese lovers can discover, review, and share artisanal cheeses from around the world. The library includes 4,500+ cheeses from 24 countries and 260+ producers.
  </Accordion>

  <Accordion title="How do I create an account?">
    Download the app on iOS or Android and sign up with your email, Google account, or Apple ID. You can also access Fromag.io on desktop at [fromag.io](https://fromag.io). See the full [account creation guide](/getting-started/create-account).
  </Accordion>

  <Accordion title="Is Fromag.io available outside the U.S.?">
    Yes — Fromag.io is available globally, with cheeses from 26 countries spanning North America, Europe, and beyond.
  </Accordion>
</AccordionGroup>

## Reviews & Cheese

<AccordionGroup>
  <Accordion title="How do I write a cheese review?">
    Find the cheese in the [Cheese Library](/features/cheese-library), tap **Write Review**, add a star rating and optional tasting notes or photo, then submit. See the full [reviews guide](/features/reviews).
  </Accordion>

  <Accordion title="How do I write a good cheese review?">
    Describe what you experienced: the aroma, flavor, texture, and any pairings (wines, jams, breads). Use the "like with like" principle — regional cheeses and beverages from the same area often pair naturally.
  </Accordion>

  <Accordion title="Can I update or delete a review?">
    Yes — you can edit, delete, or make any review private at any time. Private reviews are hidden from others but remain in your personal history.
  </Accordion>

  <Accordion title="Can't find a cheese you're looking for?">
    Follow the [Request a Cheese](/features/request-a-cheese) workflow to get it added! Upload a photo and we'll pre-fill the details, or fill in the name yourself — most requests get an instant answer.
  </Accordion>
</AccordionGroup>

## App Features

<AccordionGroup>
  <Accordion title="What is My Passport?">
    My Passport tracks your cheese exploration across countries. Write at least one review for a cheese from a country to earn that country's stamp and badge. See the [My Passport guide](/features/passport).
  </Accordion>

  <Accordion title="What is my Profile?">
    Your Profile is your personal hub — it holds all your reviews, your passport stamps, and your account details. Access it from the Profile tab. See the [profile guide](/account/profile).
  </Accordion>

  <Accordion title="How does Leo work?">
    Leo is Fromag.io's AI cheesemonger. Tap the PAIR button on any cheese for pairing suggestions, or take a photo of a cheese and Leo will identify it and suggest pairings. See the [Leo guide](/features/leo-ai).
  </Accordion>

  <Accordion title="Can I follow other users?">
    Yes — use the Buddies feature to follow other cheese lovers. Their public reviews will appear in your For You feed. See the [Buddies guide](/features/buddies).
  </Accordion>
</AccordionGroup>

## Account & Privacy

<AccordionGroup>
  <Accordion title="How do I update my profile?">
    Go to the **Profile** tab and tap **Edit**. See the [profile guide](/account/profile).
  </Accordion>

  <Accordion title="How do I opt out of emails?">
    Click the unsubscribe link in any newsletter email, or email [hello@fromag.io](mailto:hello@fromag.io) to be removed.
  </Accordion>

  <Accordion title="How do I delete my account?">
    Email [hello@fromag.io](mailto:hello@fromag.io) to request deletion. Requests are processed within 3–7 days, with a 30-day grace period for reactivation. See the [privacy guide](/account/privacy).
  </Accordion>

  <Accordion title="Where can I find the Privacy Policy?">
    Read our full [Privacy Policy](https://fromag.io/privacy) for details on how Fromag.io handles your data.
  </Accordion>
</AccordionGroup>


# Release Notes
Source: https://docs.fromag.io/help/release-notes

What's new in Fromag.io.

## September 15, 2026

**Sharper Photos, Faster Loading**

* **Photos load faster** — every photo you add is now resized and compressed as it uploads, so cheese and review pictures appear quicker and use far less of your data
* **iPhone photos just work** — HEIC pictures straight from your camera roll are converted automatically instead of failing silently
* **Clearer upload errors** — if a file isn't a JPG, PNG or WebP, we now say what it actually is rather than rejecting it without explanation
* **Tidier cheese library** — we removed a batch of broken image links inherited from the app's earliest days, so fewer cheeses show a blank or half-loaded picture

See [Logo and Photo Requirements](/producer/onboarding#logo-and-photo-requirements) for the accepted formats and sizes.

## September 14, 2026

**Instant Cheese Request Decisions**

* **No more waiting** — submit a cheese request and get an answer right away, approved, duplicate, not recognized as cheese, or flagged for a closer look, instead of sitting in a queue
* **Appeal anything** — every decision, including approvals, comes with an Appeal button that emails our team with your request already attached
* **Simplified cheese requests** — upload a photo and go: we'll pre-fill the name, creamery, country, milk type, pasteurization, rennet, and age for you to review before sending

See the [Request a Cheese guide](/features/request-a-cheese) for the full walkthrough.

## August 31, 2026

**Claim Your Creamery**

Creamery owners can now claim their profile on Fromag.io straight from the web — sign up, find your creamery, and verify your connection with an automatic email-domain match or a quick evidence upload.

* **Claim in minutes** — sign in with your creamery's business email and a matching website domain verifies you instantly; otherwise, upload a business license, utility bill, or similar proof for review
* **Your own dashboard** — once approved, update your creamery's name, address, description, logo, and every cheese listed under it
* **Get discovered** — your cheeses show up under your producer profile the moment you're claimed, so cheese lovers can review your products directly

Head to [fromag.io/creamery-partner](https://fromag.io) to get started, or see the [Onboarding Guide](/producer/onboarding) for the full walkthrough.

## August 28, 2026

**Fromag.io 2.6 — Cheese Trail Badges**

* **Cheese Trail & Route 66 badges** — review a cheese from a maker on one of these trails and earn its badge. Route 66 follows the Mother Road across eight states — Illinois, Missouri, Kansas, Oklahoma, Texas, New Mexico, Arizona and California — and we're still adding makers along the route
* **Earn it, see it** — the badge card appears the moment you earn it, then lives on your passport under **Special stamps**
* **Trail marks on the cheese** — cheeses on a trail now carry a small badge on their photo, so you can spot one before you review it. Tap it to see the badge and the reviews you've written along that trail
* **Already been on the trail?** — if you'd reviewed a qualifying cheese before this update, your badge is waiting for you, dated to the review that earned it

Cheese trail badges are for the journey, not the scoreboard — they're worth no points and don't affect the leaderboard.

## July 6, 2026

**Fromag.io 2.4 — Home Discovery & Review Editing**

* **Recently Viewed & Popular Picks** — a new strip on Home tracks cheeses you've recently looked at; new users see curated Popular Picks until they build up history
* **Cheese of the Day** — a featured hero cheese on Home, refreshed daily and pulled from cheeses with more than one review
* **Edit & Delete Reviews** — update or remove your own reviews any time from the review detail page

## June 23, 2026

**Fromag.io 2.3 — Points, Leaderboard & Leveled Passport**

* **Points & Leaderboard** — earn points by writing public reviews and see where you rank on the all-time and monthly leaderboard
* **Leveled Passport** — your per-country passport badges now level up as you review more cheeses from that country. Private reviews count toward your level but don't earn points
* **Milestone Celebrations** — hit 1, 5, 10, 100, or 200 reviews (or stamp a new country for the first time) and get a celebration moment
* **Activity Badges** — earn hexagon badges for reviewing milestones
* **Search Your Reviews** — search within your own reviews directly from your profile

## May 26, 2026

**Cheese Illustrations**

* Cheeses without photos now display custom illustrations by a Minnesota-based artist — so every cheese in the library has something beautiful to show for itself

## April 27, 2026

**Richer Cheese Profiles**

* Cheese profiles now include full metadata: age, texture, milk type, origin, and more — giving you a deeper look at every cheese in the library

**AI Features**

* AI Cheese Identification 0.1 — identify cheeses using your camera
* AI Pairing 0.1 — get AI-powered pairing suggestions for any cheese

**Social & Notifications**

* Improved follow experience in Notifications: instantly see if you're following someone and easily follow back with clear visual feedback

## April 7, 2026

**Fromag.io 2.0 — Now Live on App Store & Google Play** 🎉

* Major redesign with a refreshed, more intuitive UI across the entire app
* Improved search makes it easier to find cheeses — now case-insensitive, so capitalization never gets in the way

## December 12, 2025

**Expanded Cheese Library**

* Added 3,500 cheeses from across France, significantly growing the French selection in the library

## November 20, 2025

**Sharing & Profile Improvements**

* Share your profile via link or QR code
* Streamlined cheese request management
* Enhanced badge accessibility
* Easier editing of key profile information

## November 18, 2025

**Newsletter & Email Confirmation**

* Launched the Fromag.io cheese newsletter — sign up inside the app
* Added email confirmation step to the registration process

## October 31, 2025

**Onboarding Cleanup**

* Simplified the review writing and onboarding experiences by removing unnecessary instructional text

## October 28, 2025

**Bug Fix: Private Reviews**

* Fixed a bug where private reviews were incorrectly appearing in the "Last 5 Reviews" section

## October 14, 2025

**Minor Fixes & Navigation**

* Fixed a spelling error in the My Badges button
* Added profile page navigation from My Cheese Cave
* Added a help page link directing users to Release Notes


# Welcome to Fromag.io
Source: https://docs.fromag.io/introduction

The community app for cheese lovers — discover, review, and share artisan cheeses from around the world.

Fromag.io gives you access to over **6,545 artisan cheeses from 65 countries**, with tools to log tasting notes, earn passport stamps, and connect with a global community of cheese enthusiasts.

## Get Started

<CardGroup>
  <Card title="Download the App" icon="mobile" href="/getting-started/download">
    Available free on iOS and Android
  </Card>

  <Card title="Create Your Account" icon="user" href="/getting-started/create-account">
    Sign up with email, Google, or Apple
  </Card>

  <Card title="Explore the Cheese Library" icon="book-open" href="/features/cheese-library">
    Browse 6,545+ artisan cheeses from 260+ producers
  </Card>

  <Card title="Write a Review" icon="star" href="/features/reviews">
    Share your tasting notes with the community
  </Card>
</CardGroup>

## How It Works

<Steps>
  <Step title="Download the app">
    Install Fromag.io for free on iOS or Android.
  </Step>

  <Step title="Create your account">
    Sign up with your email or continue with Google or Apple.
  </Step>

  <Step title="Explore the cheese library">
    Browse and filter 6,545+ cheeses by country, producer, milk type, and more.
  </Step>

  <Step title="Write your first review">
    Rate a cheese, add tasting notes, and share with the community.
  </Step>
</Steps>

## Key Features

* **Cheese Library** — 6,545+ artisan cheeses from 65 countries and 260+ producers
* **Reviews** — Log tasting notes, star ratings, and photos, publicly or privately
* **Profile** — Your reviews, favourites, wishlist, and passport stamps in one place
* **My Passport** — Earn country stamps and badges as you explore
* **Leo, AI Cheesemonger** — Get personalized pairing suggestions and instant cheese identification
* **Buddies** — Follow other cheese lovers and see what they're tasting

***

Have questions? Check out our [FAQ](/help/faq) or reach out at [hello@fromag.io](mailto:hello@fromag.io).


# Onboarding Guide
Source: https://docs.fromag.io/producer/onboarding

Claim your creamery, update your info, and manage your cheese listings.

This guide walks you through getting your creamery set up on Fromag.io, from claiming your profile to managing your cheese listings.

<Tip>
  Prefer video? Watch the [Video Walkthrough](/producer/video-walkthrough) for a four-part tour covering this entire process.
</Tip>

## Claim Your Creamery

Claiming happens on the web, not in the mobile app — head to [fromag.io/creamery-partner](https://fromag.io) to get started.

<Steps>
  <Step title="Create a producer account">
    Sign up with email and password, or continue with Google or Microsoft.

    <Tip>
      Sign up with your creamery's business email (e.g. `you@yourcreamery.com`). If it matches your creamery's website domain, Fromag.io can verify your connection automatically in the next step.
    </Tip>
  </Step>

  <Step title="Find your creamery">
    Search for your creamery by name. If it's already claimed or has a claim pending, you'll see that status right away instead of a search result.
  </Step>

  <Step title="Verify your connection">
    Fromag.io verifies your affiliation one of two ways:

    * **Automatic** — if your account email's domain matches your creamery's website domain, you're verified instantly and your claim is submitted for review.
    * **Manual** — otherwise, upload one piece of evidence: a business registration or license, a utility bill or invoice, proof of access to the creamery's website or social account, or a photo of the business showing identifying details. See [Logo & Photo Requirements](#logo-and-photo-requirements) below for accepted file types and sizes.
  </Step>

  <Step title="Wait for review">
    Your claim goes to the Fromag.io team. You'll get a confirmation email once it's submitted.
  </Step>

  <Step title="Get approved">
    Once approved, you'll get a welcome email with next steps and a link to your creamery dashboard — your creamery's cheeses now show up under your producer profile.
  </Step>
</Steps>

<Note>
  Already have an approved claim? Signing back in takes you straight to your dashboard instead of the search page. Searching for a creamery that's already claimed or has a pending claim shows you its status instead of letting you submit a duplicate request.
</Note>

<Note>
  Can't find your creamery in the library? Request it to be added through the onboarding workflow in the [desktop app](https://fromag.io) — once it's added, come back to claim it.
</Note>

## Logo and Photo Requirements

Whether you're uploading claim verification evidence, your creamery's logo, or a photo of one of your cheeses, keep these specs in mind:

| Upload                      | Accepted formats    | Max size | Best results at       |
| --------------------------- | ------------------- | -------- | --------------------- |
| Cheese photo                | JPG, PNG, WEBP      | 5MB      | 1600 × 1600 or larger |
| Creamery logo               | JPG, PNG, WEBP      | 5MB      | 512 × 512, square     |
| Claim verification evidence | JPG, PNG, WEBP, PDF | 10MB     | —                     |

<Tip>
  Your logo displays in a circular frame, so use a square (1:1) image with your mark centered — the same crop-safe approach platforms like Google Business Profile and DoorDash ask their partners for. A PNG with a transparent background gives the cleanest result; avoid packing detail right up to the edges since it gets cropped first.
</Tip>

<Note>
  Upload the best version you have. Fromag resizes and compresses photos for you when you upload them, so a large photo straight from a camera is fine — you don't need to shrink it first. What we can't fix is a photo that started out small or blurry, so avoid screenshots and images saved from social media.
</Note>

HEIC photos from an iPhone, SVG files, GIFs and videos aren't supported. If your photo won't upload, open it and re-save it as a JPG.

## Update Creamery Information

Once your creamery is claimed, you can update:

* Creamery name and description
* Address and website
* Logo and photos

## Modify a Cheese

From your creamery dashboard, select any cheese you own to update:

* Name and description
* Milk type
* Rennet type
* Treatment
* Photos

See [Cheese Library](/features/cheese-library) for what each attribute means.

## Add an Additional Cheese

<Steps>
  <Step title="Go to your creamery dashboard">
    Navigate to your creamery profile.
  </Step>

  <Step title="Tap Add Cheese">
    Fill in the cheese name, description, milk type, rennet type, treatment, and photo.
  </Step>

  <Step title="Submit">
    Your new cheese is added to the Cheese Library under your creamery.
  </Step>
</Steps>

<Tip>
  Complete listings with a photo and tasting notes get more attention from cheese lovers browsing the library.
</Tip>


# For Cheese Producers
Source: https://docs.fromag.io/producer/overview

Claim your creamery on Fromag.io and manage your cheese listings.

Fromag.io gives cheesemakers a direct line to cheese lovers around the world. Claim your creamery, keep your listings up to date, and let the community discover — and review — your cheese.

## What You Can Do

<CardGroup>
  <Card title="Claim Your Creamery" icon="stamp">
    Take ownership of your creamery's profile in the Fromag.io library
  </Card>

  <Card title="Update Creamery Information" icon="store">
    Keep your address, description, and logo current
  </Card>

  <Card title="Modify a Cheese" icon="pen">
    Edit details on cheeses already listed under your creamery
  </Card>

  <Card title="Add a New Cheese" icon="circle-plus">
    List new cheeses so they show up in the Cheese Library
  </Card>
</CardGroup>

<Tip>
  New to managing your creamery on Fromag.io? Start with the [Onboarding Guide](/producer/onboarding), or watch the [Video Walkthrough](/producer/video-walkthrough) for a four-part tour of the platform.
</Tip>

## Why Claim Your Creamery

Once your creamery is claimed, your cheeses show up under your producer profile and cheese lovers can review your products directly.


# Video Walkthrough
Source: https://docs.fromag.io/producer/video-walkthrough

A four-part video series covering what Fromag.io is, how the app works, and how to onboard your creamery.

## Part 1: What is Fromag.io

<iframe title="Part 1: What is Fromag.io" />

## Part 2: Product demo

<iframe title="Part 2: Fromag.io product walkthrough" />

## Part 3: Claiming your creamery

<iframe title="Part 3: Requesting and claiming a creamery" />

## Part 4: Managing cheese and creamery settings

<iframe title="Part 4: Managing cheeses and creamery settings after approval" />